Iraah Brand of FRERES BRANDS PRIVATE LIMITED has the authority to control this website, from Paschim Vihar New Delhi (110063) While using our website and receiving our data, organizations, items, devices, and services you are acknowledging our Terms and Conditions.      

These Terms and Conditions governing the use of this Service and the agreement that operates between you and the company establishes the rights and obligations of all users regarding the use of the Service.

Additionally, your access to and use of the Service is also conditioned on the acceptance of and compliance with the Privacy Policy of the Company because our policies and procedures on the collection, use, and disclosure of your personal information while using our website informs you about your privacy rights and how the law protects you. 

Please read Our Privacy Policy carefully -

Membership Eligibility 

An individual who can legally bind contracts under applicable law can only use the Site under applicable law. However, an individual who are considered "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. 

IRAAH  possesses the right to terminate your membership and refuse to provide you with access to the Site if IRAAH discovers that you are a minor

Account and Registration Obligations

The term “information” is referred to as any information provided to us during registration, buying or listing process, in the feedback area or through any email feature. Moreover, if you are using the website, you are responsible for maintaining the confidentiality of your account and log in credentials, however, we guarantee that we will protect your information and ensure to not to sell your information to any third-party.

Therefore, IRAAH  shall not be held liable for any loss or damage which may occur as a result of any failure by you to protect your password or account. Although, if you know or suspect that someone else knows your password, you should immediately notify us through the address provided below. And if IRAAH has any reason to believe that there is likely to be a breach of security or misuse of the IRAAH Site, we might require you to change your password or we may suspend your account without any liability to IRAAH.

True and Accurate Information

While providing any information to us for whatsoever purpose, you are agreeing to provide true, accurate, current and complete information in the registration form of IRAAH (such information referred as “registration date”).

In case of providing any untrue or misleading information, IRAAH  reserves the rights to suspend or terminate your membership or could refuse to provide you site access.

Product and Pricing Information

IRAAH  strives to provide reasonable and accurate product and its pricing information, though, it might be possible that a typographical error might occur. Therefore, confirm the order price until after your order.

If the above-mentioned event occurs, IRAAH shall have the right to contact you either for providing instructions or cancellation of your order and notify you of such cancellation.  

Also, we strive to provide you with the best prices. However, it is possible that sometimes a price online does not match the price in a store - in our effort to be the lowest price provider in your particular geographic region, store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice.

Order Cancellation By IRAAH 

It is to be noted that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reasons such as limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. 

Further, we may also require additional verifications or information before accepting any order. However, we will contact you in case of cancellation of all or any portion of your order. Moreover, it is to be noted that if your order is cancelled after your credit card has been charged, the amount will be reversed back in your Card Account as per bank policies.

Details of Credit Card

You are agreeing, understanding, and confirming that the credit card details provided by you for availing of services on Iraah Store will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. 

Further, you are agreeing and undertaking to provide the accurate and valid credit card details while making payment on Iraah Store 

Also, we assure that your credit card information never reaches Iraah Store, we just get a pass, hold or fail message from our payment gateways and the said information will not be utilised and shared by our payment gateways unless required for fraud verifications or by law, regulation or court order. Iraah Store will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you, including the responsibility to 'prove otherwise.'

If you face any issues with the payment, you can inform us within 48 hours of the payment via call at : 1800-889-1936 or email us at: support@iraah.store

Fraudulent or Declined Transaction

IRAAH has the sole right to recover the cost of goods, collection charges and lawyers fees from an individual using the Site fraudulent activities. Further, IRAAH  holds the right to initiate legal proceedings against such individuals for engaging in fraudulent use of the Site and any other unlawful acts or breach of mentioned terms and conditions.

We as a merchant shall be under no liability whatsoever in regard to any direct or indirect loss or damage occurring out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Electronic Communication

When an individual is visiting us on a website or sending us emails, he/ she is contacting us electronically and is agreeing to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site regarding your query or any other question you may have. Moreover, you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

You Agree and Confirm

If any extra cost incurred by IRAAH for redelivery shall be claimed from you - in case of non-delivery due to any mistake by you such as wrong name or address or any other inaccurate information. 

Moreover you are agreeing that you will use the services provided by IRAAH, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site. 

Also, the address at which delivery of the product ordered by you is to be made will be accurate and proper in all respects. And before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

Restricted Activities

• Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. 
• Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
• Gaining unauthorized access to other computer systems. Interfering with any other person's use or enjoyment of the Site. 
• Breaching any applicable laws; 
• Interfering or disrupting networks or web sites connected to the Site. 
• Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Modification of Terms & Conditions of Service

IRAAH might at any time modify the Terms & Conditions of Use of the site without any prior notification to you. And you can access the latest version of the User Agreement at any given time on IRAAH. 

If any modified Terms & Conditions are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.

Governing Law and Jurisdiction

This User Agreement shall be construed in accord with the applicable laws of India. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Iraah and his decision shall be final and binding on the parties hereby. 

Reviews, Feedback, Submissions

All reviews, comments, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to IRAAH on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be considered the property of IRAAH property. 

Therefore, IRAAH exclusively owns all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. IRAAH will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. We are under no obligation -

(1) to maintain any Comments in confidence.

(2) to pay you any compensation for any Comments.

(3) to respond to any Comments.

Moreover, you are agreeing that any Comments submitted by you to the Site must not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. Further, your Comments must not be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

Also, IRAAH does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor, edit or remove any Comments submitted to the Site. In addition, you grant IRAAH the right to use the name that you submit in connection with any Comments. IRAAH and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

 

Force Majeure

IRAAH is not liable for failure to fulfill one of its commitments to the Customer due to force majeure such as war, strike (in-house or at one of its service providers), lock-out, accident, fire, ice, flood, bad weather, interruption or suspension of means of communication and/or transport, blockade, blockage of exports, prohibited import or export, cessation of production or delivery, regulatory decision of an administrative supervisory body, Covid-19 norms, and any other regulations as per government.

Copyright & Trademark

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, referred as "Contents") are intended solely for personal and non-commercial use. You might download or replicate the Contents and other downloadable materials displayed on the Site for your personal use only. 

However, you may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Iraah or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. 

Moreover, all Contents are copyrights, trademarks and/or other intellectual property owned, controlled or licensed by IRAAH, one of its affiliates or by third parties who have licensed their materials to IRAAH and are protected by Indian and international copyright laws.

IRAAH, its suppliers and licensors reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which may appear on this Site. Your access to this Site is not considered to grant anyone any license under any of IRAAH or any third party's intellectual property rights.

All rights, including copyright, trademark, and other intellectual property rights in this website are owned by or licensed to IRAAH or third party suppliers. Any use of this website or its contents, including copying or storing whole or part, other than for your own personal, non-commercial use is restricted without the permission of IRAAH. You can not modify, distribute or re-post anything on this website for any purpose, whatsoever.

The IRAAH names and logos and all related product and service and Kalki slogans are the trademarks or service marks are the property of IRAAH and concerned companies.

Objectionable Material

By using the Site or any other services provided on this Site, you understand that, you may encounter Content that might be considered offensive, indecent, or objectionable to someone, such Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, IRAAH and its affiliates shall have no liability to you for Content that may be considered offensive, indecent, or objectionable to you.

Indemnity

You are agreeing to defend and indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand made by third parties, including reasonable attorneys fees and expenses arising directly or indirectly of,

• Use of website
• Infringement of Terms and Conditions
• Any violation of your representations and warranties mentioned in these Terms and Conditions
• Your breach of any rights of a third party including but not limited to intellectual property rights
• Any harmful act towards other site users with whom you have connected through the site.

Termination

This User Agreement is effective and applicable unless and until terminated by either you or us. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site at any time and may do so instantly without prior notice, and accordingly deny you access to the Site. In such a case, Iraah can not be held liable against any lawsuit, or anything whatsoever. 

Upon any termination of the User Agreement by either you or IRAAH, all materials downloaded or otherwise obtained from this Site must be destroyed immediately, including all copies of such materials, whether made under the User Agreement or otherwise.

IRAAH's right to any Comments shall not be affected by any termination of this User Agreement and any such termination of the User Agreement shall not cancel/ terminate your obligation to pay for the product already ordered from the Site or affect any liability that may have occurred under the User Agreement.

Limitation of Liability and Disclaimers

The Site is provided without any warranties or guarantees and in an "As Is" condition. You are liable to bear the risks associated with the use of the Site.

It is to be noted that the Site provides content from other Internet sites or resources and while IRAAH tries to ensure that material included on the Site is accurate, reputable and of high quality, but it cannot accept responsibility if this is not the case. IRAAH will not be responsible for any errors or omissions or for the consequences obtained from the use of such information or for any technical problems you might experience with the Site.

Though, this disclaimer is not applicable to any product warranty offered by the manufacturer of the product as mentioned in the product specifications. This disclaimer constitutes an essential part of this User Agreement.

To the complete extent of permitted under applicable law, IRAAH or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.

IRAAH, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Accordingly, IRAAH is not liable whatsoever for any monetary or other damage incurred by you due to delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

Security of Site

You are restricted from violating or attempting to violate the security of the Site, which includes, without limitation, 

(a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; 

(b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; 

(c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" 

(d) sending unsolicited email, including promotions and/or advertising of products or services;

(e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

IRAAH will investigate occurrences that might involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. While using the Site, you are agreeing to not use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. Further, you agree, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from IRAAH on this Site and other than generally available third party web browsers.

Shipping 

In case of shipping of the product, the loss of the product ordered by you shall be transferred to you upon IRAAH’s Shipment to Shipment carrier.

Color Variation

Colors of the product represented in image and website are subject to minor variations of color in actual product due to the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors.

Refund 

Refunds will be initiated, however, only for special cases and you may contact us by email and number for the same.

Report Abuse

As per the mentioned terms and conditions, users of the website are responsible for any material or information uploaded on the website and they can be held accountable for the content or material uploaded by them such as defamatory comments.